What size should I order? +
Indian sizing follows UK — if you wear IND/UK 8, pick EU 42. Our pairs run true to size; go one size up if you have wide feet. Use the worldwide size converter on any product page (IND/UK, US, EU, cm, inches).
How fast is delivery? +
Free express shipping across India — metros in 2–3 working days, everywhere else in 3–5, via Shiprocket courier partners. Check your exact date with the PIN-code delivery checker. International: 7–14 days.
Is Cash on Delivery available? +
Yes, COD is available across most Indian PIN codes at no extra charge. Prepaid via UPI, cards or netbanking (secured by Razorpay) gets your order dispatched fastest.
How do returns work? +
Returns are for manufacturing defects, damage on arrival, or a wrong item only. Report it on the returns page within 7 days of delivery — Shiprocket picks the pair up free, then a replacement or refund to source. Change-of-mind and sizing returns aren't accepted, so use the size guide before ordering.
Why can't I leave them in the sun? +
CloudFoam™ is a high-elastic foam — direct sunlight, hot cars and heaters can shrink or deform it. Store in shade, rinse cool, air-dry indoors. Heat damage is a material property, not a defect, so it isn't covered — full details in the care policy.
How do they take the pressure off? +
The contoured ArcFit™ footbed supports the arch and spreads your weight across the whole foot instead of loading the heel, while CloudFoam™ granules compress and rebound to soften each step. Customers with long standing shifts, flat feet or heel pain tell us they feel the difference in the first week — and you have 7 days to decide risk-free.
My size is out of stock — what now? +
Tap the size marked "Notify" on the product page and join the priority list — we restock by demand, and waitlisted customers get first access via WhatsApp before the size goes live again.
Do you ship internationally? +
Yes — worldwide delivery in 7–14 days, duties calculated at checkout for supported countries. Distributors and bulk buyers: see the B2B page.